| 000 | 01973nam a22004211i 4500 | ||
|---|---|---|---|
| 001 | vtls003262677 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200508124942.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 150107t20132014pau ob 001 0 eng d | ||
| 020 | _a9781466646643 (e-book) | ||
| 020 | _a9781466646636 (hardcover) | ||
| 020 | _a9781466646650 (print & perpetual access) | ||
| 035 | _a(OCoLC)859536326 | ||
| 035 | _a(CaPaEBR)ebr10773827 | ||
| 039 | 9 |
_a201809071334 _bVLOAD _c201501071734 _dshuhada _y201501071531 _zshuhada |
|
| 040 |
_aCaPaEBR _beng _erda _epn _cCaPaEBR |
||
| 082 | 0 | 4 |
_a658.8/1201 _223 |
| 100 | 1 |
_aKosaka, Michitaka, _d1952- |
|
| 245 | 1 | 0 |
_aProgressive trends in knowledge and system-based science for service innovation / _cMichitaka Kosaka and Kunio Shirahada. |
| 264 | 1 |
_aHershey : _bBusiness Science Reference, _c[2013] |
|
| 264 | 4 | _c©2014 | |
| 300 | _a1 online resource (511 pages) | ||
| 336 |
_atext _2rdacontent |
||
| 337 |
_acomputer _2rdamedia |
||
| 338 |
_aonline resource _2rdacarrier |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 588 | _aDescription based on print version record. | ||
| 590 | _aElectronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 |
_aCustomer services _xTechnological innovations. _943298 |
|
| 650 | 0 | _aKnowledge, Theory of. | |
| 650 | 0 |
_aSystem theory. _99204 |
|
| 655 | 0 | _aElectronic books. | |
| 700 | 1 |
_aShirahada, Kunio, _d1981- |
|
| 776 | 0 | 8 |
_iPrint version: _aKosaka, Michitaka, 1952- _tProgressive trends in knowledge and system-based science for service innovation. _dHershey : Business Science Reference, [2013] _hxxi, 489 pages _z9781466646636 _z9781466646650 _w(DLC) 2013025101 |
| 856 | 4 | 0 |
_uhttps://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10773827 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c159495 _d159495 |
||