000 | 01102cam a2200313 i 4500 | ||
---|---|---|---|
001 | vtls003256786 | ||
003 | MY-SjTCS | ||
005 | 20200226120232.0 | ||
008 | 140717t2013 enka b 001 0 eng d | ||
020 | _a9780273732037 (paperback) | ||
039 | 9 |
_a201809071351 _bVLOAD _c201501171003 _dpushpa _y201407171615 _zmalathy |
|
040 | _a027373203X (paperback) | ||
040 | _erda | ||
082 | 0 | 4 |
_a338.4068 _bSER 2013 |
245 | 0 | 0 |
_aService management : _ban integrated approach / _cedited by Paul Gemmel, Bart Van Looy, Roland Van Dierdonck. |
250 | _aThird edition. | ||
250 | _aServices management. | ||
264 | 1 |
_aHarlow, England : _bPearson, _c2013. |
|
300 |
_axxxii, 505 pages : _billustrations (black and white) ; _c25 cm |
||
336 |
_atext _2rdacontent |
||
337 |
_aunmediated _2rdamedia |
||
338 |
_avolume _2rdacarrier |
||
504 | _aIncludes bibliographical references and index. | ||
650 | 0 |
_aService industries _xManagement. _911121 |
|
700 | 1 |
_aGemmel, Paul. _943942 |
|
700 | 1 |
_aLooy, Bart van. _973184 |
|
700 | 1 |
_aDierdonck, R. van _q(Roland) _943889 |
|
920 | _aUWE : 212512 | ||
999 |
_c161023 _d161023 |