| 000 | 01039cam a2200289 i 4500 | ||
|---|---|---|---|
| 001 | vtls003258031 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200226120233.0 | ||
| 008 | 141113t20142014njua 001 0 eng | ||
| 020 | _a9781118726839 (hardback) | ||
| 039 | 9 |
_a201809071351 _bVLOAD _c201603251340 _dmalathy _c201503041152 _dshuhada _c201502251448 _dshuhada _y201411131115 _zaishah_siti |
|
| 040 | _erda | ||
| 082 | 0 | 4 |
_a658.812 _bMIT 2014 |
| 100 | 1 |
_aMitchell, Dave, _d1961- _971750 |
|
| 245 | 1 | 4 |
_aThe power of understanding people : _bthe key to strengthening relationships, increasing sales, and enhancing organizational performance / _cDave Mitchell. |
| 264 | 1 |
_aHoboken, New Jersey : _bWiley, _c[2014] |
|
| 264 | 4 | _c©2014 | |
| 300 |
_ax, 198 pages : _billustrations ; _c24 cm |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aInterpersonal relations. | |
| 920 | _aTBS : 214659 | ||
| 999 |
_c161053 _d161053 |
||