| 000 | 00832cam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | vtls003205402 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200226120421.0 | ||
| 008 | 110218s2010 flua b 001 0 eng | ||
| 020 | _a9781420093308 (hbk.) | ||
| 039 | 9 |
_a201102181533 _bVLOAD _c201010110912 _dwilmina _y201007130954 _zmalathy |
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| 082 | 0 | 0 |
_a658.83 _bREI 2010 |
| 100 | 1 |
_aReidenbach, R. Eric. _944888 |
|
| 245 | 1 | 0 |
_aListening to the voice of the market : _bhow to increase market share and satisfy current customers / _cR. Eric Reidenbach. |
| 260 |
_aBoca Raton : _bCRC Press, _cc2010. |
||
| 300 |
_axi, 193 p. : _bill. ; _c25 cm. |
||
| 500 | _a"A Productivity Press book." | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aMarketing research. | |
| 650 | 0 |
_aConsumer satisfaction. _98443 |
|
| 920 | _aSHT : 147442 | ||
| 999 |
_c163984 _d163984 |
||