| 000 | 01080cam a2200289 i 4500 | ||
|---|---|---|---|
| 001 | vtls003256785 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200226120644.0 | ||
| 008 | 140717s2014 enka b 001 0 eng | ||
| 020 | _a9780521195676 (hardback) | ||
| 039 | 9 |
_a201809071351 _bVLOAD _c201603251345 _dmalathy _c201411081629 _dshuhada _c201411081628 _dshuhada _y201407171612 _zmalathy |
|
| 040 | _erda | ||
| 082 | 0 | 4 |
_a658.812 _bLUS 2014 |
| 100 | 1 |
_aLusch, Robert F. _930093 |
|
| 245 | 1 | 0 |
_aService-dominant logic : _bpremises, perspectives, possibilities / _cRobert F. Lusch and Stephen L. Vargo. |
| 264 | 1 |
_aCambridge : _bCambridge University Press, _c2014. |
|
| 300 |
_axxvi, 225 pages : _billustrations ; _c26 cm |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations _xPhilosophy. |
|
| 650 | 0 |
_aCustomer services _xPhilosophy. |
|
| 650 | 0 |
_aService industries _xPhilsophy. |
|
| 700 | 1 |
_aVargo, Stephen L., _d1945- _971003 |
|
| 920 | _aTBS : 212511 | ||
| 999 |
_c168220 _d168220 |
||