000 01455cam a2200217 a 4500
001 vtls003113671
003 MY-SjTCS
005 20200226120835.0
008 080624s2009 nyuao 001 0 eng d
020 _a9780470084809 (hbk.)
039 9 _a201201311501
_bshuhada
_c201201311500
_dshuhada
_c200901150835
_dzatul
_c200806271610
_dpushpa
_y200806240923
_zmalathy
082 0 4 _a647.940683
_bHAY
100 1 _aHayes, David K.
_911630
245 1 0 _aHuman resources management in the hospitality industry /
_cDavid K. Hayes, Jack D. Ninemeier.
260 _aHoboken, N.J. :
_bWiley,
_cc2009.
300 _axiii, 490 p. :
_bill. ;
_c24 cm.
505 0 _a1. Introduction to human resources in the hospitality industry - 2. The legal environment of human resources management - 3. Human resources management: Policies and procedures - 4. Employee recruitment and selection - 5. First impressions and an ethical foundation - 6. Planning training programs - 7. Delivering and evaluating training programs - 8. Compensation programs - 9. Performance management and approaisal - 10. Employee health and safety - 11. Role of human resources in strategic planning and organizational change - 12. Critical issues in human resources management - 13. Human resources: Planning for global expansion by Dr. A.J. Singh.
650 0 _aHospitality industry
_xPersonnel management.
_911704
700 1 _aNinemeier, Jack D.
_912098
920 _aSHT : 642181, 642198, 642368, 172114
999 _c171703