| 000 | 00738nam a2200229 4500 | ||
|---|---|---|---|
| 001 | vtls001132860 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200226120912.0 | ||
| 008 | 110218 1995 00 eng | ||
| 020 | _a1563271478 | ||
| 039 | 9 |
_a201906031427 _bdianafitri _c201102181707 _dVLOAD _c201007081909 _dshuhada _y200407271846 _zVLOAD |
|
| 082 | 0 | 4 |
_a658.812 _bMIC |
| 100 | 1 |
_aMichaelson, Gerald A. _96070 |
|
| 245 | 1 | 0 |
_aBuilding bridges to customers / _cGerald A. Michaelson |
| 260 |
_aOR : _bProductivity Press, _c1995 |
||
| 300 |
_aviii, 76p. ; _c21cm. |
||
| 440 | 0 |
_aManagement master series _95925 |
|
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 |
_aConsumer satisfaction. _98443 |
|
| 650 | 0 | _aCustomer services. | |
| 920 | _aBRI : 520359 | ||
| 999 |
_c172795 _d172795 |
||