| 000 | 00745cam a2200217 a 4500 | ||
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| 001 | vtls001548360 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200226121119.0 | ||
| 008 | 110218s1999 nyu 00 0 eng | ||
| 020 | _a0070248176 | ||
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_a658.812 _bGEE |
| 100 | 1 |
_aGee, Jeff. _98963 |
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| 245 | 1 | 0 |
_aSuper service : _bseven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / _cJeff Gee, Val Gee. |
| 260 |
_aN.Y. : _bMcGraw-Hill, _cc1999. |
||
| 300 |
_axi, 147 p. ; _c24 cm. |
||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer services. | |
| 700 | 1 |
_aGee, Val. _995939 |
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| 920 | _aGEN : 100661, 100672 | ||
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