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082 0 4 _a025.1
_bWEB
100 1 _aWebb, Sylvia P.
_94215
245 1 0 _aKnowledge management :
_blinchpin of change : some practical guidelines /
_cSylvia P. Webb.
260 _aLondon :
_bAslib,
_c1998
300 _a68 p. ;
_c24 cm.
440 0 _aAslib know how series
_913459
505 0 _a1. Setting the scene. - 2. Key management considerations and influences. - 3. Getting started : initial tasks. - 4. Next steps. - 5. Day-to-day operation : management and related skills. - 6. Systems and software. - 7. Measuring the value of knowledge. - 8. Conclusions. - 9. Case studies. 1. The PricewaterhouseCooper information and knowledge exchange (IKE). 2. Valuing ICL knowledge. 3. Management of know-how in an international City law firm. - References and further reading. - Appendix : useful organisations and contacts.
650 0 _aKnowledge management.
_9202756
650 0 _aLibrary administration.
_9202741
710 2 _aAslib.
_913170
920 _aGEN : 102923
999 _c21867
_d21867