000			01469cam a2200277 a 4500
001			vtls003023339
003			MY-SjTCS
005			20200306162905.0
008			110218s2006 njua b 001 0 eng
020			_a0471474479 (cloth)
039		9	_a201910091742 _bshuhada _c201102181358 _dVLOAD _c200609111844 _dpushpa _c200507211601 _dkusuma _y200507200909 _zfadilah
082	0	4	_a647.94068 _bSTU
100	1		_aStutts, Alan T. _9223491
245	1	0	_aHotel and lodging management : _ban introduction / _cAlan T. Stutts, James F. Wortman.
250			_a2nd ed.
260			_aHoboken, NJ : _bJohn Wiley, _c2006.
300			_axix, 341 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_a1. Growth and development of the lodging industry - 2. Organizational structure - 3. The front office - 4. Housekeeping - 5. The marketing and sales department - 6. Human resource management - 7. Hotel food and beverage - 8. Loss prevention and security - 9. The general manager - 10. Yield management - 11. Management contracts and franchise agreements - 12. Time-share and vacation ownership - 13. Resorts, Themed lodging, and special lodging environments.
650		0	_aHospitality industry _xManagement. _95110
650		0	_aHotel management. _9223492
650		0	_aHotel housekeeping. _911906
650		0	_aHospitality industry _xPersonnel management. _911704
700	1		_aWortman, James. _9223493
920			_aTCHT : 641079, 641548, 641549
999			_c37303 _d37303