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008 110218s2002 enka b 001 0 eng d
020 _a0851995535
039 9 _a201202171342
_bshuhada
_c201102181516
_dVLOAD
_c200507291108
_dpushpa
_y200507281527
_zfadilah
082 0 4 _a338.4791068
_bWOB
100 1 _aWöber, Karl W.
_959520
245 1 0 _aBenchmarking in tourism and hospitality industries :
_bthe selection of benchmarking partners /
_cKarl W. Wöber.
260 _aOxon, UK :
_bCABI Pub.,
_c2002.
300 _axiii, 261 p. :
_bill. ;
_c24cm.
505 _aPreface.- Acknowledgements.- 1. Introduction.- 2. Benchmarking studies in the tourism and hospitality industries.- 3. Measuring business performance.- 4. Methods for estimating the production function.- 5. The Austrian hotel and restaurant panel.- 6. A mixture regression model.- 7. Data envelopment analysis.- 8. Evolutionary data envelopment analysis.- 9. Perpsectives of benchmarking decision support systems in tourism and hospitality amangement.- Appendix.- References.- Index
650 0 _aTourism
_xManagement.
_911619
650 0 _aHospitality industry
_xManagement.
_95110
650 0 _aBenchmarking (Management)
_9223989
920 _aTCHT: 623578
999 _c37557
_d37557