| 000 | 01139cam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | vtls003024801 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200226104457.0 | ||
| 008 | 110218s2003 enka b 001 0 eng d | ||
| 020 | _a0750659173 (hardcover) | ||
| 039 | 9 |
_a201102181452 _bVLOAD _y200511141838 _zpushpa |
|
| 082 | 0 | 4 |
_a387.736 _bGRA |
| 100 | 1 |
_aGraham, Anne. _920455 |
|
| 245 | 1 | 0 |
_aManaging airports : _ban international perspective / _cAnne Graham. |
| 250 | _a2nd ed. | ||
| 260 |
_aOxford : _bElsevier/Butterworth-Heinemann, _cc2003. |
||
| 300 |
_axvi, 276 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _a1. Introduction. - 2. The changing nature of airports. - 3. Airport economics and performance benchmarking. - 4. Service quality and its measurement. - 5. The airport-airline relationship. - 6. The provision of commercial facilities. - 7. The role of airport marketing. - 8. The economic impact of airports. - 9. The environmental impact of airports. - 10. The impact of 11 September 2001 and future prospects. - Index. | |
| 650 | 0 |
_aAirports _xManagement. _917880 |
|
| 920 | _aTCHT : 623603 | ||
| 999 |
_c38789 _d38789 |
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