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| 001 | vtls003029846 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200306163642.0 | ||
| 008 | 060810s2005 utu h 000 0 eng d | ||
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_a658.812 _bCUS |
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_aCustomer service plus _h[electronic resource] / _cPresented by Lee Miller |
| 260 |
_aOrem, UT : _bMakau, _cc2005. |
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| 300 |
_a1 CD-ROM ; _c4 3/4 in. |
||
| 505 | 0 | _aIntroduction - Customer Service Basics - Customer Service attitude - Customer service process - Customer Service by Telephone - Course wrap-up. | |
| 650 | 0 |
_aCustomer services. _9202481 |
|
| 700 | 1 |
_aMiller, Lee. _9237286 |
|
| 920 | _aTCHT : CD268 | ||
| 999 |
_c44144 _d44144 |
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