000 01441cam a2200361 i 4500
001 vtls003273364
003 MY-SjTCS
005 20200306165108.0
008 170822t20102010ilua b 001 0 eng d
020 _a9780866123471 (paperback)
039 9 _a201910091654
_bshuhada
_c201802051219
_dshuhada
_y201708221638
_zmalathy
040 _erda
082 0 4 _a647.94068
_bWOO 2010
100 1 _aWoods, Robert H.
_920473
245 1 0 _aLeadership and management in the hospitality industry /
_cRobert H. Woods, Ph.D., CHRE, Judy Z. King.
250 _aThird edition.
264 1 _aChicago, IL :
_bNational Restaurant Association Solutions, LLC,
_c2010.
264 4 _c©2010
300 _axii, 374 pages :
_billustrations ;
_c23 cm
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
500 _aAmerican Hotel & Lodging Association Educational Institute--Cover.
504 _aIncludes bibliographical references and index.
650 0 _aHospitality industry
_xManagement.
_95110
650 0 _aHospitality industry
_xCustomer services.
_911707
650 0 _aHospitality industry
_xMoral and ethical aspects.
_9259493
650 0 _aHospitality industry
_xEmployees.
_9259494
700 1 _aKing, Judy Z.
_920474
710 2 _aNational Restaurant Association Solutions.
_977676
710 2 _aAmerican Hotel & Lodging Association.
_bEducational Institute.
_9259495
920 _aSHTE : 229594
999 _c52923
_d52923