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| 001 | vtls003212674 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200306165812.0 | ||
| 008 | 110218s2010 njua b 001 0 eng | ||
| 020 | _a0470601760 (hbk.) | ||
| 020 | _a9780470601761 (hbk.) | ||
| 020 | _a9780470769881 (ebk.) | ||
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_a201102181826 _bVLOAD _c201102181826 _dVLOAD _c201102181826 _dVLOAD _c201102181714 _dVLOAD _y201011221429 _zmalathy |
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_a658.8 _bKUZ 2010 |
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_aKuzmeski, Maribeth. _948533 |
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| 245 | 1 | 0 |
_a--And the clients went wild! : _bhow savvy professionals win all the business they want / _cMaribeth Kuzmeski. |
| 260 |
_aHoboken, N.J. : _bJohn Wiley, _cc2010. |
||
| 300 |
_axvii, 270 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 255) and index. | ||
| 650 | 0 |
_aCustomer services. _9202481 |
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| 650 | 0 |
_aSuccess in business. _9273345 |
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| 920 | _aDIB : 154965 | ||
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