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008 110218s2004 mau b 001 0 eng
020 _a1591394376 (pbk.)
020 _a9781591394372 (pbk.)
035 _a13487606
039 9 _a201102181544
_bVLOAD
_c200707091905
_dpushpa
_y200707031404
_zrafi
082 0 4 _a658.4056
_bHAR
245 0 0 _aHarvard business essentials :
_bcrisis management.
246 3 0 _aCrisis management
260 _aBoston, Mass. :
_bHarvard Business School Press,
_cc2004.
300 _axx, 138 p. ;
_c24 cm.
440 4 _aThe Harvard business essentials series
_9286404
504 _aIncludes bibliographical references (p. 127-130) and index.
505 0 _aTaking stock of potential perils : what could go wrong? -- Avoiding the avoidable : an ounce of prevention -- Contingency planning : preparing today for tomorrow's problems -- Crisis recognition : where there's smoke there's fire -- Containment : preventing a bad situation from becoming worse -- Crisis resolution : the road to recovery -- Mastering the media : make it your story -- Learning from your experience : gather lessons where you find them.
650 0 _aCrisis management.
_9211255
710 2 _aHarvard Business School.
_9286405
920 _aTCHT: 666216
999 _c62983
_d62983