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| 008 | 100712s2004 maua sb 001 0 eng d | ||
| 010 | _z 2004-052339 | ||
| 020 | _z9781580538558 | ||
| 020 | _z1580538541 (alk. paper) | ||
| 020 | _z158053855X | ||
| 035 | _a(CaPaEBR)ebr10081950 | ||
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_aHE7631 _b.S758 2004eb |
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_a384/.043/0688 _222 |
| 100 | 1 | _aStrouse, Karen G. | |
| 245 | 1 | 0 |
_aCustomer-centered telecommunications services marketing _h[electronic resource] / _cKaren G. Strouse. |
| 260 |
_aBoston : _bArtech House, _cc2004. |
||
| 300 |
_axiv, 205 p. : _bill. |
||
| 490 | 1 | _aArtech House telecommunications library | |
| 504 | _aIncludes bibliographical references and index. | ||
| 529 | _aTSLHHL | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 | _aCompetition, International. | |
| 650 | 0 |
_aConsumer satisfaction. _98443 |
|
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 |
_aTelecommunication _xMarketing. |
|
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 |
_aebrary, Inc. _925628 |
|
| 830 | 0 | _aArtech House telecommunications library. | |
| 856 | 4 | 0 |
_uhttp://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10081950 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c82967 _d82967 |
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