Delighting your customers-- on a shoestring : delivering excellent customer service without breaking the bank / Avril Owton.
Series: Business on a shoestringPublication details: London : Bloomsbury, 2011.Edition: Rev. edDescription: ix, 144 p. ; 20 cmISBN:- 9781408139929 (pbk.)
- 1408139928 (pbk.)
- 658.812 OWT 2011
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 5, BayNo 4 |
658.812 OWT 2011 (Browse shelf(Opens below)) | 1 | Available | GENLS,GENLS,02,GR | 5000124871 |
Includes index.