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Model business letters & other documents = Model surat & dokumen perniagaan / Shirley Taylor ; originally written by L. Gartside.

By: Contributor(s): Publication details: Petaling Jaya, Malaysia : Prentice Hall, 2006.Description: xi, 347 p.; 26 cmISBN:
  • 9833205216
Other title:
  • Gartside's model business letters and other documents
Subject(s): DDC classification:
  • 651.7 GAR
Contents:
Unt 1: Routine business documents: 1. Enquiries and replies - 2. Quotations, estimates and tenders - 3. Orders and their fulfillment - 4. Invoicing and settlement of accounts - 5. Letters requesting payment - 6. Credit and status enquiries - 7. A typical business transaction (correspondence and documents) - Unit 2: Creative and persuasive document: 8. Complaints and adjustments - 9. Goodwill messages - 10. Notices and advertisements - 11. Circulars - 12. Sales letters and voluntary offers - 13. Publicity material - 14. Marketing matters - 15. Meetings documentation.
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 22 , Side 1, TierNo 4, BayNo 5

 651.7 GAR (Browse shelf(Opens below)) 1 Available SHTEx,70004,03,RM 5000049927

Unt 1: Routine business documents: 1. Enquiries and replies - 2. Quotations, estimates and tenders - 3. Orders and their fulfillment - 4. Invoicing and settlement of accounts - 5. Letters requesting payment - 6. Credit and status enquiries - 7. A typical business transaction (correspondence and documents) - Unit 2: Creative and persuasive document: 8. Complaints and adjustments - 9. Goodwill messages - 10. Notices and advertisements - 11. Circulars - 12. Sales letters and voluntary offers - 13. Publicity material - 14. Marketing matters - 15. Meetings documentation.

English and Malay