Gartside, L. (Leonard), 1893-
Model business letters & other documents = Model surat & dokumen perniagaan / Gartside's model business letters and other documents Shirley Taylor ; originally written by L. Gartside. - Petaling Jaya, Malaysia : Prentice Hall, 2006. - xi, 347 p.; 26 cm.
Unt 1: Routine business documents: 1. Enquiries and replies - 2. Quotations, estimates and tenders - 3. Orders and their fulfillment - 4. Invoicing and settlement of accounts - 5. Letters requesting payment - 6. Credit and status enquiries - 7. A typical business transaction (correspondence and documents) - Unit 2: Creative and persuasive document: 8. Complaints and adjustments - 9. Goodwill messages - 10. Notices and advertisements - 11. Circulars - 12. Sales letters and voluntary offers - 13. Publicity material - 14. Marketing matters - 15. Meetings documentation.
English and Malay
9833205216
Commercial correspondence.
Business communication.
651.7 / GAR
Model business letters & other documents = Model surat & dokumen perniagaan / Gartside's model business letters and other documents Shirley Taylor ; originally written by L. Gartside. - Petaling Jaya, Malaysia : Prentice Hall, 2006. - xi, 347 p.; 26 cm.
Unt 1: Routine business documents: 1. Enquiries and replies - 2. Quotations, estimates and tenders - 3. Orders and their fulfillment - 4. Invoicing and settlement of accounts - 5. Letters requesting payment - 6. Credit and status enquiries - 7. A typical business transaction (correspondence and documents) - Unit 2: Creative and persuasive document: 8. Complaints and adjustments - 9. Goodwill messages - 10. Notices and advertisements - 11. Circulars - 12. Sales letters and voluntary offers - 13. Publicity material - 14. Marketing matters - 15. Meetings documentation.
English and Malay
9833205216
Commercial correspondence.
Business communication.
651.7 / GAR