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Model business letters & other documents = Model surat & dokumen perniagaan / Shirley Taylor ; originally written by L. Gartside.

By: Gartside, L. (Leonard), 1893-.
Contributor(s): Taylor, Shirley.
Publisher: Petaling Jaya, Malaysia : Prentice Hall, 2006Description: xi, 347 p.; 26 cm.ISBN: 9833205216.Other title: Gartside's model business letters and other documents.Subject(s): Commercial correspondence | Business communicationDDC classification: 651.7
Contents:
Unt 1: Routine business documents: 1. Enquiries and replies - 2. Quotations, estimates and tenders - 3. Orders and their fulfillment - 4. Invoicing and settlement of accounts - 5. Letters requesting payment - 6. Credit and status enquiries - 7. A typical business transaction (correspondence and documents) - Unit 2: Creative and persuasive document: 8. Complaints and adjustments - 9. Goodwill messages - 10. Notices and advertisements - 11. Circulars - 12. Sales letters and voluntary offers - 13. Publicity material - 14. Marketing matters - 15. Meetings documentation.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 22 , Side 1, TierNo 4, BayNo 5

 651.7 GAR (Browse shelf) 1 Available SHTEx,70004,03,RM 5000049927

Unt 1: Routine business documents: 1. Enquiries and replies - 2. Quotations, estimates and tenders - 3. Orders and their fulfillment - 4. Invoicing and settlement of accounts - 5. Letters requesting payment - 6. Credit and status enquiries - 7. A typical business transaction (correspondence and documents) - Unit 2: Creative and persuasive document: 8. Complaints and adjustments - 9. Goodwill messages - 10. Notices and advertisements - 11. Circulars - 12. Sales letters and voluntary offers - 13. Publicity material - 14. Marketing matters - 15. Meetings documentation.

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