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Best impressions in hospitality : your professional image for excellence / Angie Michael.

By: Publication details: Albany, N.Y. : Delmar, c2000.Description: xvii, 214 p. : ill. ; 24 cm. + Instructor's guideISBN:
  • 0766815846
  • 0766815854 (pbk. : Instructor's guide)
  • 9780766815858 (pbk. : Instructor's guide)
Subject(s): DDC classification:
  • 647.940683 MIC
Contents:
1. First impressions.- 2. Professional dress for men and women. - 3. Professional dress for men in hospitality. - 4. Professional dress for women in hospitality. - 5. Casual days in hospitality? - 6. Universal standards. - 7. Wearing your uniform with class. - 8. Hospitality: what you say and what you do.- 9. Business etiquette-Charming the bottom line. - 10. The art of selecting uniforms.
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 1, BayNo 6

 647.940683 MIC (Browse shelf(Opens below)) 1 Available SHTEx,70000,03,RA 5000165713

Includes bibliographical references and index.

1. First impressions.- 2. Professional dress for men and women. - 3. Professional dress for men in hospitality. - 4. Professional dress for women in hospitality. - 5. Casual days in hospitality? - 6. Universal standards. - 7. Wearing your uniform with class. - 8. Hospitality: what you say and what you do.- 9. Business etiquette-Charming the bottom line. - 10. The art of selecting uniforms.

Accompanied by: Instructor's guide to accompany best impressions in hospitality : your professional image for excellence / Angie Michael (36 p. ; 28 cm), 2000.