How to develop effective communication skills [videorecording] /
JWA Video.
- Chicago, Ill. : JWA Video, [1994]
- 1 videodisc (34min.) : sd., col. ; 4 3/4 in. + 1 sound disc + 1 book (100 p. : ill. ; 24 cm.)
- Business skills express series .
At head of DVD/CD : JWA Video : the leader in training. Based on the book Effective interpersonal relationships by Robert W. Lucas (New York : McGraw-Hill, 1994)
Self-assessment - 1. Building interpersonal relationships through trust - 2. Communicating for effectiveness - 3. Verbal communication skills - 4. The role of nonverbal communication - 5. Better relationships through listening - 6. Personal management style and relationships - 7. Conflict in interpersonal relationships - 8. Change in the workplace - Post-test.
This training program will teach on how to build trust so you can communicate openly and fairly with others, remove barriers to positive communication, communicate nonverbally as well as verbally, develop better relationships through listening, use the five levels of listening ang deal with conflict in the workplace. The training comes with video disc, audio disc & book.
DVD
0786302550 (pbk.) 9780786302550 (pbk.)
Communication in management.
Interpersonal relations.
658.45 / HOW
At head of DVD/CD : JWA Video : the leader in training. Based on the book Effective interpersonal relationships by Robert W. Lucas (New York : McGraw-Hill, 1994)
Self-assessment - 1. Building interpersonal relationships through trust - 2. Communicating for effectiveness - 3. Verbal communication skills - 4. The role of nonverbal communication - 5. Better relationships through listening - 6. Personal management style and relationships - 7. Conflict in interpersonal relationships - 8. Change in the workplace - Post-test.
This training program will teach on how to build trust so you can communicate openly and fairly with others, remove barriers to positive communication, communicate nonverbally as well as verbally, develop better relationships through listening, use the five levels of listening ang deal with conflict in the workplace. The training comes with video disc, audio disc & book.
DVD
0786302550 (pbk.) 9780786302550 (pbk.)
Communication in management.
Interpersonal relations.
658.45 / HOW