Taylor's Library

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How to develop effective communication skills [videorecording] / JWA Video.

Contributor(s): Lucas, Robert W | JWA Video (Firm).
Series: Business skills express series. Publisher: Chicago, Ill. : JWA Video, [1994]Description: 1 videodisc (34min.) : sd., col. ; 4 3/4 in. + 1 sound disc + 1 book (100 p. : ill. ; 24 cm.).ISBN: 0786302550 (pbk.); 9780786302550 (pbk.).Subject(s): Communication in management | Interpersonal relationsDDC classification: 658.45
Partial contents:
Self-assessment - 1. Building interpersonal relationships through trust - 2. Communicating for effectiveness - 3. Verbal communication skills - 4. The role of nonverbal communication - 5. Better relationships through listening - 6. Personal management style and relationships - 7. Conflict in interpersonal relationships - 8. Change in the workplace - Post-test.
Summary: This training program will teach on how to build trust so you can communicate openly and fairly with others, remove barriers to positive communication, communicate nonverbally as well as verbally, develop better relationships through listening, use the five levels of listening ang deal with conflict in the workplace. The training comes with video disc, audio disc & book.
Item type Current location Call number Vol info Copy number Status Notes Date due Barcode
Accompanying Material(Print) Taylor's Library-TU
658.45 HOW (Browse shelf) 1 Available SHTEx,70004,03,GR 5000034095
Media Resources Taylor's Library-TU
658.45 HOW (Browse shelf) 1 Available SHTEx,70004,03,GR 1000811052
Media Resources Taylor's Library-TU
658.45 HOW (Browse shelf) CD Audio 1 Available 1000811053

At head of DVD/CD : JWA Video : the leader in training.

Based on the book Effective interpersonal relationships by Robert W. Lucas (New York : McGraw-Hill, 1994)

Self-assessment - 1. Building interpersonal relationships through trust - 2. Communicating for effectiveness - 3. Verbal communication skills - 4. The role of nonverbal communication - 5. Better relationships through listening - 6. Personal management style and relationships - 7. Conflict in interpersonal relationships - 8. Change in the workplace - Post-test.

This training program will teach on how to build trust so you can communicate openly and fairly with others, remove barriers to positive communication, communicate nonverbally as well as verbally, develop better relationships through listening, use the five levels of listening ang deal with conflict in the workplace. The training comes with video disc, audio disc & book.

DVD