Coombs, W. Timothy.
Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs. - 2nd ed. - Los Angeles : SAGE, c2007. - xiii, 209 p. : ill. ; 24 cm.
Includes bibliographical references (p. 179-196) and index.
A need for more crisis management knowledge -- Outline for an ongoing approach to crisis management -- Prevention : finding warning signs -- Taking preventative measures -- Crisis preparation : part I -- Crisis preparation : part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Final observations and lessons.
9781412949927 (pbk.) 9781412949910 (cloth) 1412949920 (pbk.)
Communication in management.
Crisis management.
658.4056 / COO
Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs. - 2nd ed. - Los Angeles : SAGE, c2007. - xiii, 209 p. : ill. ; 24 cm.
Includes bibliographical references (p. 179-196) and index.
A need for more crisis management knowledge -- Outline for an ongoing approach to crisis management -- Prevention : finding warning signs -- Taking preventative measures -- Crisis preparation : part I -- Crisis preparation : part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Final observations and lessons.
9781412949927 (pbk.) 9781412949910 (cloth) 1412949920 (pbk.)
Communication in management.
Crisis management.
658.4056 / COO