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Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs.

By: Coombs, W. Timothy.
Publisher: Los Angeles : SAGE, c2007Edition: 2nd ed.Description: xiii, 209 p. : ill. ; 24 cm.ISBN: 9781412949927 (pbk.); 9781412949910 (cloth); 1412949920 (pbk.).Subject(s): Communication in management | Crisis managementDDC classification: 658.4056
Contents:
A need for more crisis management knowledge -- Outline for an ongoing approach to crisis management -- Prevention : finding warning signs -- Taking preventative measures -- Crisis preparation : part I -- Crisis preparation : part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Final observations and lessons.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 25 , Side 2, TierNo 2, BayNo 7

658.4056 COO (Browse shelf) 1 Available SOMAC,37004,03,GR 5000034651

Includes bibliographical references (p. 179-196) and index.

A need for more crisis management knowledge -- Outline for an ongoing approach to crisis management -- Prevention : finding warning signs -- Taking preventative measures -- Crisis preparation : part I -- Crisis preparation : part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Final observations and lessons.