Sterne, Jim, 1955-

Social media metrics : how to measure and optimize your marketing investment / Jim Sterne. - Hoboken, N.J. : John Wiley, c2010. - xxxi, 240 p. : ill. ; 24 cm. - The new rules of social media series. . - New rules of social media series. .

Includes bibliographical references and index.

0470583789 (hbk.) 9780470583784 (hbk.)


Internet marketing.
Social media--Economic aspects.
Marketing research.
Online social networks--Economic aspects.

658.872 / STE 2010