Martin, David M.
Dealing with demanding customers : how to turn complaints into opportunities / David M. Martin - London : Pitman Pub., 1994 - ix, 182 p. ; 24 cm.
0273607294
Customer relations.
Customer services.
658.812 / MAR
Dealing with demanding customers : how to turn complaints into opportunities / David M. Martin - London : Pitman Pub., 1994 - ix, 182 p. ; 24 cm.
0273607294
Customer relations.
Customer services.
658.812 / MAR