Scanlon, Nancy Loman.
Quality restaurant service guaranteed : a training outline / Nancy Loman Scanlon. - New York : J. Wiley, c1998. - xi, 212 p. : ill. ; 25 cm.
0471028525
Food service--Quality control.
Restaurants--Employees--Training of.
Total quality management.
642.50715 / SCA
Quality restaurant service guaranteed : a training outline / Nancy Loman Scanlon. - New York : J. Wiley, c1998. - xi, 212 p. : ill. ; 25 cm.
0471028525
Food service--Quality control.
Restaurants--Employees--Training of.
Total quality management.
642.50715 / SCA