Service at its best :
Sanders, Edward E.
Service at its best : waiter-waitress training : a guide to becoming a successful server / Waiter-waitress training Ed Sanders, Paul Paz, Ron Wilkinson. - Upper Saddle River, NJ : Prentice Hall, c2002. - xxiv, 199 p. : ill. ; 28 cm.
Includes index.
1. The professional waiter-waitress -- 2. Professional appearance -- 3. Table settings, napkin presentations, and table service -- 4. Serving food and beverages -- 5. Service preparedness -- 6. Wine and beverage service -- 7. Guest communication -- 8. The technology of service -- 9. The host/hostess -- 10. Waiter-waitress profiles -- Appendix A: Common menu terms -- Appendix B: Wine terminology: general, sight, smell, and taste -- Appendix C: Spirit brands and related cocktails -- Appendix D: Ales, lagers, and non-alcoholic beers -- Index.
0130926264 (pbk.)
Table service.
Waiters.
Waitresses.
642.6 / SAN
Service at its best : waiter-waitress training : a guide to becoming a successful server / Waiter-waitress training Ed Sanders, Paul Paz, Ron Wilkinson. - Upper Saddle River, NJ : Prentice Hall, c2002. - xxiv, 199 p. : ill. ; 28 cm.
Includes index.
1. The professional waiter-waitress -- 2. Professional appearance -- 3. Table settings, napkin presentations, and table service -- 4. Serving food and beverages -- 5. Service preparedness -- 6. Wine and beverage service -- 7. Guest communication -- 8. The technology of service -- 9. The host/hostess -- 10. Waiter-waitress profiles -- Appendix A: Common menu terms -- Appendix B: Wine terminology: general, sight, smell, and taste -- Appendix C: Spirit brands and related cocktails -- Appendix D: Ales, lagers, and non-alcoholic beers -- Index.
0130926264 (pbk.)
Table service.
Waiters.
Waitresses.
642.6 / SAN