Cichy, Ronald F.

Managing service in food and beverage operations / Ronald F. Cichy, Paul E. Wise. - Second edition - xv, 597 pages : illustrations ; 23 cm

Previous ed. by Anthony M. Rey. 1985.

Includes bibliographical references and index.


Food service management.
Customer relations.
Hospitality industry--Customer services.
Food service.
Hospitality industry--Management.

647.95068 / CIC