Miller, Brian Cole, 1956-

Keeping employees accountable for results : quick tips for busy managers / Brian Cole Miller. - New York : American Management Association, c2006. - ix, 145 p. ; 23 cm.

Includes index.

Acknowledgments. - Introduction. Ch. 1. Set expectations. - Ch. 2. Invite commitment. - Ch. 3. Measure results. - Ch. 4. Provide feedback. - Ch. 5. Link to consequences. - Ch. 6. Evaluate for effectiveness. - Index. - About the author.

0814473202 (pbk.) 9780814473207 (pbk.)


Performance standards.
Goal setting in personnel management.

658.3125 / MIL