| 000 -LEADER |
|---|
| fixed length control field |
00967cam a2200241 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls003226327 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200226113234.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
111110s2011 njua b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780470920107 (hbk.) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201603241737 |
| Level of effort used to assign nonsubject heading access points |
malathy |
| Level of effort used to assign subject headings |
201206201554 |
| Level of effort used to assign classification |
shuhada |
| Level of effort used to assign subject headings |
201206201541 |
| Level of effort used to assign classification |
shuhada |
| Level of effort used to assign subject headings |
201201211039 |
| Level of effort used to assign classification |
shuhada |
| -- |
201111101447 |
| -- |
malathy |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
659.202854678 |
| Item number |
DEL 2011 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Delahaye Paine, Katie, |
| Dates associated with a name |
1952- |
| 9 (RLIN) |
57543 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Measure what matters : |
| Remainder of title |
online tools for understanding customers, social media, engagement, and key relationships / |
| Statement of responsibility, etc. |
Katie Delahaye Paine ; William T. Paarlberg, editor. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Hoboken, N.J. : |
| Name of publisher, distributor, etc. |
Wiley, |
| Date of publication, distribution, etc. |
c2011. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xx, 252 p. : |
| Other physical details |
ill. ; |
| Dimensions |
24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Research. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Social media |
| General subdivision |
Research. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Measurement. |
| 9 (RLIN) |
42554 |
| 920 ## - Programme |
|---|
| Programme |
TBS : 176142 |
| 921 ## - Programme |
|---|
| Programme |
SOC : 183894 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
105719 |
| Koha biblioitemnumber |
105719 |
