| 000 -LEADER |
|---|
| fixed length control field |
00867nam a2200229 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls003157228 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200226114232.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110218s2009 enka 001 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780199544509 (hbk.) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201102181308 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
201007261146 |
| Level of effort used to assign classification |
siew_eng |
| Level of effort used to assign subject headings |
201007091729 |
| Level of effort used to assign classification |
wilmina |
| Level of effort used to assign subject headings |
201006111855 |
| Level of effort used to assign classification |
hanani |
| -- |
201006111854 |
| -- |
hanani |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.812 |
| Item number |
PIE 2009 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Piercy, Nigel |
| 9 (RLIN) |
13913 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Strategic customer management : |
| Remainder of title |
strategizing the sales organization / |
| Statement of responsibility, etc. |
Nigel F. Piercy and Nikala Lane. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Oxford : |
| Name of publisher, distributor, etc. |
Oxford University Press, |
| Date of publication, distribution, etc. |
2009. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvi, 321 p. : |
| Other physical details |
ill. ; |
| Dimensions |
25 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations |
| General subdivision |
Management. |
| 9 (RLIN) |
15515 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lane, Nikala. |
| 9 (RLIN) |
39170 |
| 920 ## - Programme |
|---|
| Programme |
UNISA : 144394 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
129158 |
| Koha biblioitemnumber |
129158 |
