Care packages for your customers : (Record no. 135383)

000 -LEADER
fixed length control field 00803cam a2200241 a 4500
001 - CONTROL NUMBER
control field vtls003221120
003 - CONTROL NUMBER IDENTIFIER
control field MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200226114618.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110723s2007 nyua 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071484213 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071484213 (pbk.)
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201109231048
Level of effort used to assign nonsubject heading access points pushpa
Level of effort used to assign subject headings 201109131722
Level of effort used to assign classification izani
-- 201107231017
-- malathy
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number GLA 2007
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Glanz, Barbara A.
9 (RLIN) 40152
245 10 - TITLE STATEMENT
Title Care packages for your customers :
Remainder of title an idea a week to enhance customer service /
Statement of responsibility, etc. Barbara A. Glanz.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York, N.Y. :
Name of publisher, distributor, etc. McGraw-Hill,
Date of publication, distribution, etc. c2007.
300 ## - PHYSICAL DESCRIPTION
Extent xxi, 201 p. :
Other physical details ill. ;
Dimensions 21 cm.
500 ## - GENERAL NOTE
General note Includes index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty.
9 (RLIN) 11219
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations.
920 ## - Programme
Programme BDP : 168378
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 135383
Koha biblioitemnumber 135383
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Cost, normal purchase price Total Checkouts Barcode Date last seen Copy number Cost, replacement price Koha item type Public note
          Taylor's Library-TU Taylor's Library-TU 2011-08-09 48.60   5000119463 2019-12-05 1 48.60 Main Collection TBSxx,34003,03,CL