000 -LEADER |
fixed length control field |
01058cam a22002658a 4500 |
001 - CONTROL NUMBER |
control field |
vtls003224990 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
MY-SjTCS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20200226115025.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
111031s2010 enk b 001 0 eng |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780415578042 (hbk.) |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
Level of rules in bibliographic description |
201202041016 |
Level of effort used to assign nonsubject heading access points |
shuhada |
Level of effort used to assign subject headings |
201202041014 |
Level of effort used to assign classification |
shuhada |
Level of effort used to assign subject headings |
201201301706 |
Level of effort used to assign classification |
stazrina |
Level of effort used to assign subject headings |
201201301648 |
Level of effort used to assign classification |
stazrina |
-- |
201110310945 |
-- |
masrina |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
338.4791068 |
Item number |
NOE 2010 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Noe, Francis P., |
Dates associated with a name |
1939- |
9 (RLIN) |
56953 |
245 10 - TITLE STATEMENT |
Title |
Tourist customer service satisfaction : |
Remainder of title |
an encounter approach / |
Statement of responsibility, etc. |
by Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
London; |
-- |
New York : |
Name of publisher, distributor, etc. |
Routledge, |
Date of publication, distribution, etc. |
2010. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
ix, 193 p. ; |
Dimensions |
24cm. |
490 1# - SERIES STATEMENT |
Series statement |
Routledge advances in tourism ; |
Volume/sequential designation |
18 |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Tourism |
General subdivision |
Management. |
9 (RLIN) |
11619 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Hospitality industry |
General subdivision |
Management. |
9 (RLIN) |
5110 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Uysal, Muzaffer. |
9 (RLIN) |
19514 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Magnini, Vincent P. |
9 (RLIN) |
56954 |
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
Uniform title |
Routledge advances in tourism ; |
Volume/sequential designation |
18. |
9 (RLIN) |
14213 |
920 ## - Programme |
Programme |
SHT : 175262 |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha biblionumber |
141995 |
Koha biblioitemnumber |
141995 |