Taylor's Library

Customer knowledge management : (Record no. 142320)

000 -LEADER
fixed length control field 00812nam a2200229 a 4500
001 - CONTROL NUMBER
control field vtls003225614
003 - CONTROL NUMBER IDENTIFIER
control field MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200226115036.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 111103s2011 gw a b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783642164743 (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783642164750 (ebk.)
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201201251107
Level of effort used to assign nonsubject heading access points wilmina
Level of effort used to assign subject headings 201201161631
Level of effort used to assign classification izani
-- 201111031139
-- malathy
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number WIL 2011
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Wilde, Silvio.
245 10 - TITLE STATEMENT
Title Customer knowledge management :
Remainder of title improving customer relationship through knowledge application /
Statement of responsibility, etc. Silvio Wilde.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Heidelberg :
Name of publisher, distributor, etc. Springer,
Date of publication, distribution, etc. c2011.
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 143 p. :
Other physical details ill. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Knowledge management
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Management
9 (RLIN) 15515
920 ## - Programme
Programme BDP : 175301
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 142320
Koha biblioitemnumber 142320
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Cost, normal purchase price Total Checkouts Barcode Date last seen Copy number Cost, replacement price Koha item type Public note
          Taylor's Library-TU Taylor's Library-TU 2011-11-15 395.78   5000125138 2019-12-05 1 395.78 Main Collection TBSxx,34003,03,CL