000 -LEADER |
fixed length control field |
01784nam a2200349Ia 4500 |
001 - CONTROL NUMBER |
control field |
vtls003229236 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
MY-SjTCS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20200508124534.0 |
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
fixed length control field |
a|||||s||||||||||| |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
fixed length control field |
cr|||| |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
120216s2011 nyuad sb 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780203841983 (ebk : PDF) |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
Level of rules in bibliographic description |
201304251737 |
Level of effort used to assign nonsubject heading access points |
fadzli0512 |
Level of effort used to assign subject headings |
201203301200 |
Level of effort used to assign classification |
malathy |
-- |
201202161508 |
-- |
shuhada |
043 ## - GEOGRAPHIC AREA CODE |
Geographic area code |
n-us--- |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
332.170688 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Lubin, Paul C. |
245 10 - TITLE STATEMENT |
Title |
Protecting main street |
Medium |
[electronic resource] : |
Remainder of title |
measuring the customer experience in financial services for business and public policy / |
Statement of responsibility, etc. |
Paul C. Lubin. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
New York : |
Name of publisher, distributor, etc. |
Routledge, |
Date of publication, distribution, etc. |
2011. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
1 online resource (xvi, 109 p.) : |
Other physical details |
ill. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and index. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
1. Consumer lending and self-testing -- 2. Self-testing methods to measure discrimination, unfair sales practices, and the customer experience -- 3. Steps in designing and analyzing a self-testing program -- 4. Fair lending testing, 1991-2009 -- 5. Measuring fair treatment of consumers in the credit card and debit card marketplace -- 6. Measuring fair treatment of consumers in the investment marketplace -- 7. Epilogue. |
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE |
Additional physical form available note |
Also available in print edition. |
538 ## - SYSTEM DETAILS NOTE |
System details note |
Mode of access: World Wide Web. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Consumer credit |
Geographic subdivision |
United States. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Mortgage loans |
Geographic subdivision |
United States. |
9 (RLIN) |
26599 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Bank loans |
Geographic subdivision |
United States. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Financial institutions |
General subdivision |
Customer service. |
655 #7 - INDEX TERM--GENRE/FORM |
Genre/form data or focus term |
Electronic books. |
Source of term |
lcsh |
776 1# - ADDITIONAL PHYSICAL FORM ENTRY |
International Standard Book Number |
9780415996013 |
776 1# - ADDITIONAL PHYSICAL FORM ENTRY |
International Standard Book Number |
0415996015 |
856 40 - ELECTRONIC LOCATION AND ACCESS |
Uniform Resource Identifier |
https://ezproxy.taylors.edu.my/login?url=http://www.tandfebooks.com/isbn/978-0-415-99601-3 |
Public note |
An electronic book accessible through the World Wide Web; |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha biblionumber |
143992 |
Koha biblioitemnumber |
143992 |