000 -LEADER |
fixed length control field |
00990nam a2200265 a 4500 |
001 - CONTROL NUMBER |
control field |
vtls003251886 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
MY-SjTCS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20200226115619.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
130521r20122010ne a b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9789063692797 (pbk.) |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
Level of rules in bibliographic description |
201306071448 |
Level of effort used to assign nonsubject heading access points |
izani |
-- |
201305211106 |
-- |
malathy |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.812 |
Item number |
STI 2012 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Stickdorn, Marc. |
245 10 - TITLE STATEMENT |
Title |
This is service design thinking : |
Remainder of title |
basics, tools, cases / |
Statement of responsibility, etc. |
[concept and editing, Marc Stickdorn, Jakob Schneider ; authors, Kate Andrews ... [et al.] ; contributors, Adam Lawrence ... [et al.]] |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Amsterdam : |
Name of publisher, distributor, etc. |
BIS Pub., |
Date of publication, distribution, etc. |
2012. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
373 p. : |
Other physical details |
ill. (some col.) ; |
Dimensions |
23 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references (p. 340-365) and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer services. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Creative ability in business. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Lateral thinking. |
9 (RLIN) |
13242 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Creative thinking. |
9 (RLIN) |
511 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Schneider, Jakob. |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Andrews, Kate. |
920 ## - Programme |
Programme |
SOD : 198508 |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha biblionumber |
150866 |
Koha biblioitemnumber |
150866 |