| 000 -LEADER |
|---|
| fixed length control field |
01462cam a2200289 a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
vtls002743360 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200306154430.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110629r19901985enka 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0471908010 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780471908012 (pbk.) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201106291433 |
| Level of effort used to assign nonsubject heading access points |
shuhada |
| Level of effort used to assign subject headings |
201106291427 |
| Level of effort used to assign classification |
shuhada |
| Level of effort used to assign subject headings |
201106291323 |
| Level of effort used to assign classification |
shuhada |
| Level of effort used to assign subject headings |
201105041642 |
| Level of effort used to assign classification |
malathy |
| -- |
200407271953 |
| -- |
VLOAD |
| 043 ## - GEOGRAPHIC AREA CODE |
|---|
| Geographic area code |
n-us--- |
| -- |
e-uk--- |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.8 |
| Item number |
OPE 1990 |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Operations management in service industries and the public sector : |
| Remainder of title |
text and cases / |
| Statement of responsibility, etc. |
Christopher Voss ... [et al.]. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Chichester : |
| Name of publisher, distributor, etc. |
John Wiley, |
| Date of publication, distribution, etc. |
1990. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
ix, 318 p. : |
| Other physical details |
ill. ; |
| Dimensions |
23 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes indexes. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Introduction to Service Operations. Design of Service Operations. Managing the Workforce. Capacity Mangagement. Operations Control. Quality Management. Field Service Management. Queue Systems Design Management. Material Management. Site Locaton. Operations Strategy and the Multi-Site Life Cycle. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries |
| Geographic subdivision |
United States |
| General subdivision |
Management |
| Form subdivision |
Case studies. |
| 9 (RLIN) |
211744 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries |
| Geographic subdivision |
Great Britain |
| General subdivision |
Management |
| Form subdivision |
Case studies. |
| 9 (RLIN) |
211745 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Social work administration |
| Geographic subdivision |
United States |
| Form subdivision |
Case studies. |
| 9 (RLIN) |
211746 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Social work administration |
| Geographic subdivision |
Great Britain |
| Form subdivision |
Case studies. |
| 9 (RLIN) |
211747 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Voss, Christopher, |
| Dates associated with a name |
1942- |
| 9 (RLIN) |
16311 |
| 920 ## - Programme |
|---|
| Programme |
SHT : 622936 |
| 921 ## - Programme |
|---|
| Programme |
MBA : 162776 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
28624 |
| Koha biblioitemnumber |
28624 |
