Taylor's Library

Positively outrageous service : (Record no. 35717)

000 -LEADER
fixed length control field 00746nam a2200217 a 4500
001 - CONTROL NUMBER
control field vtls003021898
003 - CONTROL NUMBER IDENTIFIER
control field MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200306155030.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110218s2004 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0793188237 (pbk)
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201102181506
Level of effort used to assign nonsubject heading access points VLOAD
Level of effort used to assign subject headings 200506101843
Level of effort used to assign classification mas
Level of effort used to assign subject headings 200505161603
Level of effort used to assign classification ramlah
-- 200505071002
-- patrick
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number GRO
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Gross, T. Scott.
9 (RLIN) 19169
245 10 - TITLE STATEMENT
Title Positively outrageous service :
Remainder of title how to delight and astound your customers and win them for life /
Statement of responsibility, etc. T. Scott Gross.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Chicago :
Name of publisher, distributor, etc. Dearborn Trade Pub.,
Date of publication, distribution, etc. c2004.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 211 p. ;
Dimensions 23 cm.
500 ## - GENERAL NOTE
General note Includes index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
9 (RLIN) 202481
920 ## - Programme
Programme ADP : 96889, 96890
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 35717
Koha biblioitemnumber 35717
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Total Checkouts Barcode Date last seen Date last checked out Copy number Uniform Resource Identifier Koha item type Public note
          Taylor's Library-TU Taylor's Library-TU 2005-05-07 2 5000102023 2019-12-05 2014-05-12 1 Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 3 Main Collection SLASx,05000,03,GR