| 000 -LEADER |
|---|
| fixed length control field |
00819cam a2200229 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls003022720 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240307155025.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110218s2001 enka 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0749435798 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201102181449 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
200507041109 |
| Level of effort used to assign classification |
kusuma |
| -- |
200506231026 |
| -- |
malathy |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.812 |
| Item number |
FOS |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Foss, Bryan. |
| 9 (RLIN) |
221698 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Successful customer relationship marketing : |
| Remainder of title |
new thinking, new strategies, new tools for getting closer to your customers / |
| Statement of responsibility, etc. |
Bryan Foss & Merlin Stone. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
London : |
| Name of publisher, distributor, etc. |
Kogan Page, |
| Date of publication, distribution, etc. |
2001. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxii, 522 p. : |
| Other physical details |
ill. ; |
| Dimensions |
26 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations. |
| 9 (RLIN) |
221699 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Relationship marketing. |
| 9 (RLIN) |
6704 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Stone, Merlin, |
| Dates associated with a name |
1948- |
| 9 (RLIN) |
19513 |
| 920 ## - Programme |
|---|
| Programme |
MCS(USM): 202253 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
36372 |
| Koha biblioitemnumber |
36372 |
