| 000 -LEADER |
|---|
| fixed length control field |
03528cam a2200229 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls003022968 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200306162922.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110218s2004 scu 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
159457443X |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201910011350 |
| Level of effort used to assign nonsubject heading access points |
shuhada |
| Level of effort used to assign subject headings |
201910011343 |
| Level of effort used to assign classification |
shuhada |
| Level of effort used to assign subject headings |
201102181546 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200507291059 |
| Level of effort used to assign classification |
pushpa |
| -- |
200506301106 |
| -- |
malathy |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
647.94083 |
| Item number |
FER |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ferry, Steven M. |
| 9 (RLIN) |
223998 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Hotel butlers : |
| Remainder of title |
the great service differentiators / |
| Statement of responsibility, etc. |
Steven M. Ferry. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
North Charleston, SC : |
| Name of publisher, distributor, etc. |
BookSurge Publishers, |
| Date of publication, distribution, etc. |
2004. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
251 p. ; |
| Dimensions |
26 cm. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Preface. - 1. Outside Hollywood, What Is A Butler?.- 2. Essence Of A Butler. - 3. Butler Etiquette and Sticky Wickets. - 4. The Butler Department. - 5. Looking After Guests. - 6. Valet- The Gentleman's Gentleman. - 7. The Orchestration of Fine Eating Experiences. - 8. Other Social Occasions. - 9. The Spa Butler. - 10. Security Eleven. - 11. Notes For The Beginning Butlers. - 12. The Butler As A Toastmaster. - Appendices: 4A. Letter Of Introduction To Other Employees. 4B. Job Description- Head Butler. 4C. Job Description- Hotel Butler. 4D. Job Description- Hotel Butler Coordinator. 4E. Guest History/Profile. 4F. Butler's Supplies. 4G. Names/Phone Numbers Of Suppliers and Services. 4H. Ordering and Taking Delivery of Merchandise. 4J. The Butler's Book. 4K. Format for Bills Paid Ledger. 4L. Phone Meno. 4M. Stocking The Bar. 4N. A Butler's Day In The Life. 5A. Pre-Arrival Interview Questions. 5B. Guest Information Sheet. 5C. Welcome Letter. 5D. Next Day's Calendar Card. 5E. Butler Wake-Up Service Card. 5F. Suite Inspection. 5F-1. Suggested (Guest) Room Checklist. 5G. Guest Tour Of Suite On Arrival. 5H. Butler Wake-Up Service. 5J. Breakfast Service Sop. 5K. In Room Lunch/Dinner Service. 5L. Taking An Order. 5M. Guest Activity Follow-Up. 5N. Check-Out Of Guests. 6. Equipment Checklist For Caring For A Wardrobe. 7A. Checklist For The Morning Tea Or Coffee Tray. 7B. Breakfast Buffet Checklist. 7C. Checklist Of Items Needed For A Full English Afternoon Tea. 7D. Checklist For Preparing For A Less Formal Lunch Or Dinner. 7E. Details Of Menu, Including Key Ingredients, Points of Interest. 7F. Checklist Of Staff and Material Needed For A Dinner Party. 7G. Checklist For Organizing A Formal Dinner Party. 8A. Checklist For Planning A Function. 8B. Printing Checklist. 8C. Booking An Off-Site Restaurant For Dinner. - 8D. Booking Another Venue For A Function Checklist. 8E. Hiring A Marquee Checklist. 8F. Hiring A Caterer Checklist. 8G. Hiring Casual Agency Staff Checklist. 8H. Hiring Uniforms/ Linen. 8J. Valet Service Checklist. 8K. Hiring A Security Firm Checklist. 8L. Checklist For Engaging Entertainment. 8M. Checklist For Miscellaneous Services Needed For Functions. 8N. Champagne Reception Checklist. 8P. Theater-Supper Party. 8Q. Checklist For A B-B-Q. 8R. Checklist Of Items Needed For A B-B-Q. 8S. Checklist For An Outdoor Event, Such As A Picnic. 8T. Christmas. 8U. Checklist For Hiring Limousine Service. 9A. Spa Guest Pre-Arrival Interview. 9B. Spa Guest Toom Set-Up. 9C. Bath Choices Questionnaire. 9D. Hydrotherapy Treatments. 9E. Spa Treatment Shower Instructions. 11A. Tools Of The Trade For The Twenty-First Century Butler. 11B. Outline Of Actions For Assuming A New Position. END NOTES: About The Author. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Butlers. |
| 9 (RLIN) |
223999 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hotel butlers. |
| 9 (RLIN) |
224000 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hotels |
| General subdivision |
Employees. |
| 9 (RLIN) |
11701 |
| 920 ## - Programme |
|---|
| Programme |
TCHT : 641058, 641115, 641116, 641117 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
37564 |
| Koha biblioitemnumber |
37564 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) |
|---|
| -- |
2700:20190930 |
