000 -LEADER |
fixed length control field |
01048cam a2200241 a 4500 |
001 - CONTROL NUMBER |
control field |
vtls003027333 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
MY-SjTCS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20200306163341.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
110218s2006 nju b 000 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
047168693x |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780471686934 |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
Level of rules in bibliographic description |
201102181400 |
Level of effort used to assign nonsubject heading access points |
VLOAD |
Level of effort used to assign subject headings |
200912011849 |
Level of effort used to assign classification |
malathy |
Level of effort used to assign subject headings |
200811241808 |
Level of effort used to assign classification |
VLOAD |
Level of effort used to assign subject headings |
200607251817 |
Level of effort used to assign classification |
pushpa |
-- |
200604261418 |
-- |
fadilah |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
647.94068 |
Item number |
HIN |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Hinkin, Timothy R. |
9 (RLIN) |
16410 |
245 10 - TITLE STATEMENT |
Title |
Cases in hospitality management : |
Remainder of title |
a critical incident approach / |
Statement of responsibility, etc. |
Timothy R. Hinkin. |
250 ## - EDITION STATEMENT |
Edition statement |
2nd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Hoboken, N.J. : |
Name of publisher, distributor, etc. |
John Wiley, |
Date of publication, distribution, etc. |
c2006. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
ix, 157 p. ; |
Dimensions |
23 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
1: Ethics -- 2: Training and development -- 3: Reward systems -- 4: Communication -- 5: Policies -- 6: Group dynamics -- 7: Technology -- 8: Process analysis -- 9: Service exemplars -- 10: Service recovery. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Hospitality industry |
Geographic subdivision |
United States |
General subdivision |
Management |
Form subdivision |
Case studies. |
9 (RLIN) |
231834 |
920 ## - Programme |
Programme |
TCHT : 641513 |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha biblionumber |
41413 |
Koha biblioitemnumber |
41413 |