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Conflict Management / Baden Eunson.

By: Eunson, Baden.
Series: Wiley business tools series. Publisher: Milton Qld., Australia: John Wiley, 2007Description: xii, 122 p. : ill. ; 23 cm.ISBN: 0731406516 (pbk.); 9780731406517 (pbk.).Subject(s): Conflict managementDDC classification: 303.69
Contents:
1. Conflict- the basics - 2. Conflict development - 3. Approaches to managing conflict - 4. Negotiation - the basics - 5. Positions, concessions and interests - 6. Getting ready to negotiate - 7. Negotiation styles - 8. Negotiation tools and planning.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Graduate Collection Taylor's Library-TU

Floor 3, Shelf 4 , Side 2, TierNo 1, BayNo 2

303.69 EUN (Browse shelf) 1 Available SHTEx,60001,02,GR 5000043374

Includes bibliographical references and index.

1. Conflict- the basics - 2. Conflict development - 3. Approaches to managing conflict - 4. Negotiation - the basics - 5. Positions, concessions and interests - 6. Getting ready to negotiate - 7. Negotiation styles - 8. Negotiation tools and planning.