Customer genius : becoming a customer-centric business / Peter Fisk.
By: Fisk, Peter (Peter Robert)
.
Publisher: Chichester, UK ; Hoboken, NJ : Capstone, 2009Description: xii, 394 p. : ill., maps ; 18 x 18 cm.ISBN: 1841127884 (hbk.); 9781841127880 (hbk.).Subject(s): Customer relationsDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 3, BayNo 3 |
658.812 FIS (Browse shelf) | 1 | Available | SHTEx,70004,03,GR | 5000109546 |
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| 658.812 EGA 2011 Relationship marketing : | 658.812 ENJ 2010 Enjoying work | 658.812 FIN Telephone courtesy & customer service / | 658.812 FIS Customer genius : | 658.812 FLI Customer retention through quality leardership / | 658.812 FOR Customer relations & rapport / | 658.812 FOR Customer relations & rapport / |
Includes index.