Normal view MARC view ISBD view

50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm.

By: Timm, Paul R.
Contributor(s): ebrary, Inc.
Publisher: Franklin Lakes, NJ : Career Press, c2002Edition: 3rd ed.Description: 158 p. ; 21 cm.Other title: Fifty powerful ideas you can use to keep your customers.Subject(s): Customer services -- Management | Consumer satisfaction | Supervision of employeesGenre/Form: Electronic books.DDC classification: 658.8/12 Online resources: An electronic book accessible through the World Wide Web; click to view

Includes bibliographical references (p. 147-149) and index.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.