Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities / Susan F. Benjamin.
By: Benjamin, Susan
.
Series: Perfect phrases series: Publisher: New York : McGraw-Hill, c2008Description: xi, 226 p. ; 21 cm.ISBN: 0071493042 (pbk.); 9780071493048 (pbk.).Subject(s): Interpersonal relations | Interpersonal communication | Conflict managementDDC classification: 158.26
Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
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Main Collection | Taylor's Library-TC | 158.26 BEN (Browse shelf) | 1 | Available | GENxx,GENxx,02,GR | 5000059758 | ||
Main Collection | TC External Storage | 158.26 BEN (Browse shelf) | 1 | Available | GENSH,GENSH,03,GR | 5000051038 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 |
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158.2 MAX Becoming a person of influence : | 158.2 MAX Winning with people | 158.2 RES 2012 Respectful relationships / | 158.26 BEN Perfect phrases for dealing with difficult people : | 158.3 GER Responsive therapy : | 158.3 NEL 2011 Theory and practice of counselling and therapy / | 158.3 NYS 2006 Introduction to counseling : |