The communication problem solver : simple tools and techniques for busy managers / Nannette Rundle Carroll.
By: Carroll, Nannette Rundle
.
Publisher: New York : American Management Association, c2010Description: xvi, 284 p. ; 23 cm.ISBN: 9780814413081 (pbk.); 0814413080 (pbk.).Subject(s): Communication in management | Problem solving | Interpersonal communicationDDC classification: 658.45 | Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 1, TierNo 4, BayNo 4 |
658.45 CAR 2010 (Browse shelf) | 1 | Available | TBSxx,28000,03,CL | 5000104920 | |
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 1, TierNo 4, BayNo 4 |
658.45 CAR 2010 (Browse shelf) | 1 | Available | SLASx,05000,03,GR | 5000107701 |
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| 658.45 BUS 2004 Business communication. | 658.45 BUS 2011 Business communication / | 658.45 CAR Communication / | 658.45 CAR 2010 The communication problem solver : | 658.45 CAR 2010 The communication problem solver : | 658.45 CAR 2012 Keys to business communication : | 658.45 CAR 2012 Keys to business communication : |
Includes index.
The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!