Lead with your customer : transform culture and brand into world-class excellence / Mark David Jones, J. Jeff Kober ; foreword by Lee Cockerell.
By: Jones, Mark David
.
Contributor(s): Kober, J. Jeff (James Jeff).
Publisher: Alexandria, Va. : ASTD Press, c2010Description: xvi, 240 p. : ill. ; 24 cm.ISBN: 9781562867157 (hbk.); 1562867156 (hbk.).Subject(s): Customer relations | LeadershipDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 3 |
658.812 JON 2010 (Browse shelf) | 1 | Available | SHTEx,70002,03,GR | 5000117936 |
Includes bibliographical references and index.